What does it mean economy promo t on the plane. Aeroflot: baggage allowance (free). Carriage of hand luggage and baggage in the Aeroflot company. Free Checked Baggage

Czech Airlines in August offers a number of profitable flights to the following destinations:

Prague - Kosice, Budapest - Brussels, Prague - Frankfurt, Bologna - Prague, Prague - Budapest

Flights to countries

Denmark, Austria, France, Netherlands, Hungary

Czech Airlines Aircraft

The Czech Airlines fleet consists of the following aircraft:

Airbus A319, ATR 42-500, ATR 42-500, Airbus A330-300, Airbus A321

Czech Airlines also offers advantageous tickets to a number of other destinations. You can compare flight prices using the search form on TripMyDream

Czech Airlines passengers can fly in the following classes: economy, business. To buy a cheap Czech Airlines ticket, use the low price calendar, the catalog of air discounts and subscribe to price updates.

Frequently asked questions

1. Can I check in online for a Czech Airlines flight?

   Online check-in for Czech Airlines flight is available on the official website or using the mobile application. You can choose a seat that suits you on the plane yourself, print your boarding pass or save it on your mobile device.

2. Can I get compensation if my Czech Airlines flight is delayed or canceled?

   You can get a refund for your unused CSA Czech Airlines ticket in case of flight cancellation or refusal to continue the flight if the waiting time for the flight is more than five hours.

3. Where can I go if my baggage is lost or damaged by Czech Airlines?

   For all questions related to the loss or damage of baggage, please contact the Unclaimed Baggage Room at the relevant airport, without leaving the arrivals area, on the day of the loss or damage to baggage.

4. Can I return a purchased ticket for a Czech Airlines flight?

   You can return your purchased ticket to Czech Airlines. A service charge will be deducted from the refund.

5. What conditions does Czech Airlines provide when traveling with children?

   Children under 2 years old fly free of charge, children from 2 to 12 years old pay the corresponding child fare.

6. Does Czech Airlines provide free meals on board?

   Free meals are provided.

7. Does Czech Airlines provide additional services for passengers with disabilities?

   Additional services for passengers with disabilities are provided. If you need additional assistance from the attendants during air travel or ground handling, then you need to notify the airline about this: - in the case of air transportation on a stretcher - no later than 72 hours before the scheduled flight departure; - in all other cases - no later than 48 hours before the scheduled flight departure.

At Czech Airlines, check-in for a flight from a computer or smartphone starts 1.5 days and usually ends 1 hour before departure. Online check-in is available on all Czech Airlines flights and is not available on OK 3000-5999 operated by partners. Check-in at the airport ends 40-60 minutes before departure, so you need to be at the airport no later than 2 hours before the departure of the long-haul flight and 1 hour before the short one. The company is constantly optimizing the packages of services provided to its customers, therefore, the features of each tariff should be carefully reviewed on the official website of Czech Airlines before booking.

Baggage cost on Czech Airlines flights

At Czech Airlines, baggage fees are not charged for items that take:

• in economy class - 1 piece lighter than 23 kg;
• in business class - 2 seats lighter than 32 kg each.

At Czech Airlines, baggage carried at the Light fare is paid in full. Holders of loyalty program cards of prestigious levels receive 1 free baggage place.

At Czech Airlines, the cost of baggage, the dimensions or weight of which is exceeded, is calculated according to the fare applicable to the destination. It is best to arrange such transportation in advance with the representatives of the company.

Carriage rules and size of carry-on baggage on Czech Airlines flights

The standard size of hand luggage in Czech Airlines is 55x45x25 cm. Moreover, it should be lighter than 8 kg. Additionally, in all service classes (with the exception of the "Light" fare in economy class), you are allowed to take with you 1 personal item weighing up to 3 kg, the dimensions of which are less than 40x30x15 cm. It can be a small backpack, a handbag, a laptop, etc.

Depending on the class of service, Czech Airlines carries the following amount of hand luggage free of charge:

• in economy class - 1 standard seat;
• in business class - 2 standard seats.

You can take liquids with you on board in 100 ml containers with a total volume of up to 1 liter inclusive. These containers must be packed in 1 transparent bag.

Meals on board Czech Airlines

Meals on all Czech Airlines flights are paid (with the exception of Almaty and Seoul directions). Passengers can order and pay for meals in advance or buy them on board. A cold menu will cost about 8 euros, a hot menu about 12 euros. In business class, the cost of meals is already included in the ticket price. Czech Airlines should ask Czech Airlines in advance whether special meals, such as baby or kosher meals, are provided on the selected destination.

How can I exchange or return a ticket for a Czech Airlines plane?

If the plane is delayed for 2 hours or more, passengers receive assistance and compensation. To do this, you need to contact the check-in counter or the staff at the boarding gate. At Czech Airlines, ticket refunds due to non-compliance with the conditions of carriage are usually carried out without problems. Depending on the reasons and the conditions of the Czech Airlines fare, ticket exchange can be performed online or at the company's employees. The amount of surcharges and fees depends on the situation and the rules in force in the direction.

Czech Airlines bonus program

Passengers who frequently use Czech Airlines tickets participate in the OK Plus bonus program.

CSA Czech Airlines (CSA or Czech Airlines) is the national carrier of the Czech Republic. The company carries out regular, charter and cargo transportation to 67 destinations in all parts of the world. He is a member of the SkyTeam aviation alliance. In 2016, for the first time after a rather long and significant recession, this Czech airline reached a significant increase in passengers by almost 24%, carrying more than 2.7 million people in a year. CSA regularly renews its fleet of 17 aircraft. Perhaps that is why for more than a third of a century there have been no disasters during the flights of the airline.

About company

Airline codes:

• IATA - OK;
• ICAO - CSA.

check-in

CSA passengers can check in for the flight in advance on the airline's website. Online check-in opens 36 hours before aircraft departure, and ends 1 hour before. You can go through it by the link (there is also published information about exceptions for which this service is not available) http://ru.csa.cz/ru/portal/info-and-services/services-csa/odbaveni_sub/form-amadeus-altea -dc.htm.

Additional Information. If you are traveling only with hand luggage and you do not need to check in your baggage at the airport, then having received your boarding pass through online check-in, you can immediately go through security control without delay, without wasting time on additional procedures.

Tariffs

Czech Airlines has 5 levels of service in Economy and Business classes.

Economy class

Divided into 3 levels:

1. LITE (for short-range flights). The cheapest and most simplified class of service. A passenger can take with him only hand luggage free of charge - no additional items and luggage. Seat selection is not available at check-in, tickets cannot be returned and additional fees apply for rebooking. Free meals are not provided during the flight. Accrual of points in the OK program - 20-100%;

1. One piece of hand luggage, one piece of baggage (up to 23 kg) is available for free transportation, and one additional personal accessory weighing up to 3 kg is allowed. Seat selection available when booking. On short and medium-haul flights, the fare is non-refundable, on long-haul flights - a fine of 200 euros. Meals are not provided on short flights; on long haul flights, food and drinks are free. Accrual of points in the OK program - 20-175%;
2. All conditions of the previous classes + free meals on flights of any distance. Rebooking can be done without paying any additional fees. The accrual of points in the OK program is 20-175%.

Additional Information. Economy passengers, if they wish, can purchase some Business Class privileges - order a Gourmet - and a Business Menu, choose a more convenient seat, get into a comfortable waiting room, etc. The services are paid, for a complete list, see the "Additional information for passengers" section.

Business Class

Divided into 2 levels:

1. BUSINESS The free baggage allowance includes 2 pieces of hand luggage, 2 pieces of baggage (each weighing up to 32 kg) and one personal accessory weighing up to 3 kg. Choosing a seat when booking and a business menu is free. For flights of short and medium duration, the tariff is non-refundable, for long-distance flights - 200 euros. Rebooking will cost 60/100 euros, depending on the flight distance. Privileges at the airport of departure. Accrual of points in the OK program - 175-200%;
2. Baggage allowances and basic conditions are the same as for the BUSINESS LITE class. The main differences are that the flight can be returned and there is no additional charge for rebooking. The accrual of points in the OK program is 175-200%.

Baggage

CSA has the following baggage rules.

Hand luggage

• The dimensions of hand luggage are 55 x 45 x 25 cm, the weight of one piece is no more than 8 kg. If these limits are exceeded, the bag / suitcase will be transported in the baggage compartment for an additional fee;
• The dimensions of an additional personal accessory are up to 40 x 30 x 15 cm. This can be, for example, a laptop bag or a personal briefcase;
• During the flight, carry-on baggage must be in a special compartment located above the seats, and a personal bag (if any) is carried under the seat of the front passenger;
• Small children who do not have a separate seat are not eligible for free carry-on baggage.

Luggage compartment

• Dimensions of one piece in the luggage compartment - no more than 250 cm in the sum of 3 dimensions, maximum weight - 32 kg;
• It is necessary to inform the contact service of the company in advance about the transportation of valuable and fragile items in the luggage;
• It is prohibited to carry valuables, documents, medicines and electronic devices in your luggage without warning;
• The baggage allowance for children under 2 years old traveling without a ticket is as follows: LITE fare - does not apply, the rest - 1 piece weighing up to 10 kg. For children with a ticket - the standard rate, depending on the selected class of service.

Flights with children

CSA offers special discounts for children under two years of age. If a separate seat is not purchased, then only 10% of the fare can be paid for the trip. If the child flies in a separate seat, the discount is 25%. Passengers with small children are entitled, regardless of the fare chosen, to carry one folded stroller in excess of the free baggage allowance.

For people with disabilities

For passengers who may need assistance while traveling, CSA provides an escort service. It is free of charge, but it is imperative to warn the carrier about such a need in advance - no later than two days before departure. At the airport and on board the aircraft, passengers with reduced mobility are provided with a wheelchair, and they can take on board 2 additional orthopedic aids in addition to the baggage allowance.

Additional services

CSA provides its passengers with a large number of additional services that are not included in all offered fares. If your class of service does not include this, then before the flight you can order:

• Booking an enhanced comfort seat / choosing the seat you like in advance;
• Service for accompanying minors;
• One of several Business Menu or Gourmet Menu options (for Economy Class only);
• Additional luggage space;
• Transportation of pets;
• Airport Lounge Access;
• If necessary, on honey. indications - the "Oxygen on board" service.

Also on board is available the purchase of snacks and drinks that are not included in the main menu - the "Buy-on-Board" service. More information about all additional services, their cost, applicable restrictions and booking rules can be found at http://ru.csa.cz/ru/portal/info-and-services/travel-information/doplnkove_sluzby.htm.

Loyalty program

Czech Airlines has a two-tier OK PLUS bonus program for passengers and an OK PLUS corporate bonus program for companies. Thanks to it, the airline's customers can save money on travel by exchanging the received bonus points for various privileges. Members of the program (any client of the airline over the age of 2 years can become them) receive bonus points - miles for flights with Czech Airlines and payments for the services of partner companies (there are more than 90 of them).

Management of reservations and ordering additional services are made on the official website of the airline at http://ru.csa.cz/ru/portal/homepage/ru_homepage.htm.

Answers to all your questions can be obtained at the airline's representative office in your city.

Video

Online check-in from personal computers opens 30 hours before and ends 1 hour before the plane takes off.

• You can also issue a ticket using a special mobile application, in the same time period.
• At the airport, skip the line, you can go through the check-in procedure and check in your baggage using special terminals.
• Passengers can also check-in at general check-in desks, having arrived at the airport in advance (in some cities, check-in stops 40-50 minutes before departure). When boarding, the passenger must have boarding passes with him, they can be printed at home on a printer, at the terminals or received at the counter.

Czech Airlines offers to enter the contact details of loved ones in a special form, who can be informed about non-standard situations with the passenger. This service is convenient for unaccompanied children, the elderly and people with medical problems.

• For a fee, you can order the provision of an oxygen mask on board.
• Children can fly with Czech Airlines employees. The cost of the service depends on the flight distance.
• Animals weighing up to 8 kg can be transported (by prior agreement) in the aircraft cabin. Cats, dogs and ferrets are allowed on board as luggage. The rest of the animals are transported in the cargo hold. The cost of the service depends on the type and weight of the animal.

Carriage of sports equipment can be free or paid and depends on the flight and the size of the equipment. Information on flights with sports equipment and musical instruments must be specified in advance.

The weight of baggage allowed for carriage by this carrier depends on the destination and fare.

• Economy Flexi program allows the carriage of 2 pieces of baggage, 32 kg each
• The Economy Standard program allows you to transport 1 unit weighing up to 15 kg in the 1st zone, and 1 unit weighing up to 23 kg in the 2nd zone.
• A flight in business class allows the carriage of 2 pieces of baggage, 32 kg each.

For children under the age of two, flying without using a separate seat, a baggage allowance of one unit weighing up to 10 kg + a folding stroller is provided. Czech Airlines staff strongly advise against checking in valuables, money and documents. You can take on board as carry-on baggage:

• 1 unit weighing up to 8 kg with the Economy Standard package
• 1 unit up to 12 kg with Flexi package
• 2 units with a total weight of up to 12 kg in business class

If the baggage allowance is exceeded, the passenger can pay for its transportation additionally.

Czech Airlines operates 17 aircraft, Airbus models are used for long-haul flights, and ATR models are used for short-haul flights.

The type of food provided on board depends on the season and range. If you need special meals, you can order a menu change in advance. Meals are provided to all passengers, regardless of the flight class. Fresh newspapers and drinks are also provided on board.