Business communication is its own world with its own laws. A lot depends on how we comply with these laws: the impression we make on colleagues and partners, work productivity, and even career advancement.
A special place in business communication is occupied by business correspondence, which is the daily duty of most office workers and not only. The ability to properly conduct business correspondence can be a good help for making profitable deals and building your business image.
Let's look at some of the features of a business letter. So, business correspondence is:
- use of formulaic phrases and clichés
- emotional neutrality,
- semantic accuracy and conciseness of presentation,
- well-structured argument.
Business correspondence in English is the same set of rules and clichés, some of which we recommend to everyone who works with foreign partners or in international companies. We bring to your attention some useful phrases that will decorate your business correspondence. These phrases will emphasize your professionalism and help shape the image of a business person. Start? m!
1.Please find attached
Let's start with the classics. Often you have to attach various documents or other files to the letter. In order to notify the recipient about the presence of an attachment, this phrase is perfect. After all, the word “Attachment” in translation means “investment”. The phrase should be used at the end of the letter.
Here are a couple of usage examples:
- Please find attached my portfolio.
- Please find attached copy of the agreement/contract.
2.I have forwarded
This phrase can be used if you need to forward the email to other recipients. To notify the addressee about this, the phrase “I have forwarded” is perfect. For example:
- I have forwarded Anna's CV to you.
- I have forwarded John's email to you.
3.I've cc'ed
A person uninitiated in all the secrets of the peculiarities of business correspondence may not understand what this strange abbreviation means. But we are professionals. "I've cc'ed" is an abbreviation that stands for I have carbon copied. The phrase means "put someone on a copy to receive letters."
So if you need to let someone know that you put other recipients in a copy, feel free to use this phrase. For instance:
- I've cc'ed Sara on this email.
- I've cc'ed Jack and Jimmy on these emails.
As for abbreviations that cannot be used in business correspondence, an exception is usually made for this case.
4.For further details
This phrase is a proven way to politely end your letter in English. "For further details", means "for more detailed information", "in more detail". Examples of using:
- For further details contact me any time.
- For further details write to our Sales-manager.
Another phrase to help you finish politely is "If you have any questions, please do not hesitate to contact me." In translation, this means "If you have any questions, feel free to write to me."
5.I look forward to
The phrase "look forward" means "to look forward to". So if you are looking forward to a response or some other action from the addressee, then it would be quite appropriate to use this phrase. For instance:
- I look forward to your answer.
- I'm looking forward to your reply.
The phrase is best used at the end of the letter.
When writing a letter, you need to be polite even when you don’t really feel like it. The ability to compose competent letters in any situation reflects your professionalism, good breeding and knowledge of business ethics. In conclusion, we recall that in business correspondence you must show the accuracy of the wording and impeccable literacy. It is also unacceptable to use abbreviations (with rare exceptions).
Write emails in English correctly, dear friends! Good luck!
Probably, everyone at least once had to deal with the need to write a business letter. When compiling it, you involuntarily come to the conclusion that it is not at all easy. There are many rules and regulations for writing business letters that you need to know. The article describes in detail the process of drafting a document, provides samples of a business letter, discusses their types and design.
Form
Ready-made forms will give solidity and indicate the reliability of the company. They contain essential information about the organization, such as:
- Name.
- The address.
- Contact phone numbers.
- Website.
- Email.
- Logo.
- Other contact details.
There are no strict rules on the forms. Therefore, each organization independently decides what information to put in them.
How to write business letters correctly? Training
Business letters are written and executed in a certain way, obeying their inherent rules and requirements. Depending on the goal, the author thinks through the content in detail in order to get the result he calculates. He must clearly understand what information the addressee already knows on the subject of the letter, what to proceed from and what will be new in it. Arguments depend on what purpose the author pursues. The process of preparing a business letter can be divided into the following stages:
- The study of the issue.
- Writing a draft letter.
- His agreement.
- Signing.
- Registration.
- Sending to the addressee.
Structure of business letters
When compiling a letter, it is necessary to saturate it with information, that is, put all the necessary information there. It can be simple or complex. In a simple letter, the content clearly and concisely displays information that generally does not require a response from the addressee. Complex may consist of several sections, paragraphs and paragraphs. Each paragraph presents one aspect of the information. Samples of this type of business letter usually consist of an introductory, main and final parts.
Below is an example of writing a business letter - its introductory part.
The main part describes situations, events, their analysis and evidence. It is in this part that they convince that it is necessary to act in one way or another, they prove how things were and inform about the need to participate in any event, citing various arguments.
The conclusion contains conclusions that are made in the form of proposals, requests, reminders, refusals, and so on.
An example of writing a business letter - its final part - is presented below. This summarizes the requirement stated in the main.
All information provided should be optimally consistent and understandable for perception.
Each email starts with a center-aligned message. This little part is extremely important. When choosing it, the author should consider:
- The position of the addressee.
- The nature of the relationship.
- Officiality.
- Etiquette.
The letter must end with a polite form. For example: "... I express hope for further cooperation (thanks for the invitation) ...". These phrases are followed by the signature of the author.
Style
All letters must be in a formal business style, which means using the means of speech for a formal business relationship. The features of such a language are formed under the following circumstances:
- The main participants in business relations are legal entities, on behalf of whose managers and officials letters are written.
- Relationships in organizations are strictly regulated.
- The subject of communication is the activity of the company.
- Documents of a managerial nature generally have a specific addressee.
- Often in the course of an organization's activities, the same situations occur.
In this regard, the information contained in the business letter should be:
- Official, impersonal, emphasizing the distance between the participants in communication.
- Address, intended for a specific addressee.
- Current at the time of writing.
- Reliable and impartial.
- Reasoned to induce the recipient to take any action.
- Complete for decision making.
Requirements
A business letter must meet the following requirements:
- Speech is standardized at all levels - lexical, morphological and syntactic. It contains many turns, terms and formulas.
- The tone of writing is neutral, restrained and strict, without the use of emotional and expressive language expressions.
- The accuracy and clarity of the text, without logical errors, the clarity and thoughtfulness of the wording.
- Conciseness and brevity - without the use of expressions that carry additional meaning.
- The use of language formulas formed as a result of repetitive situations.
- The use of terms, that is, words or phrases that have special concepts.
- The use of abbreviations, which can be lexical (that is, compound words formed by removing letters from parts of words: LLC, GOST, and so on) and graphic (that is, the designation of words in abbreviated form: grn, zhd, etc.).
- The use of constructions in the genitive and instrumental cases.
- Phrases with verbal nouns ("support" instead of "support").
- Using simple common sentences.
The above examples of a business letter below are shown in the full version (with the main body). The information meets all the requirements of the official business style.
Types of business letters
It is best to write a business letter on any one specific issue. If you need to solve several issues at once, it is recommended to draw up several different options.
Business letters can be in their content:
- Accompanying. Such letters are usually needed to inform about where to send the documents.
(How to write a business letter? A sample cover letter will help those who need to write this kind of document.)
- Warranty. They are written to confirm any promises or conditions. It can be guaranteed, for example, payment for work, rent, delivery times, and more.
- Thank you. They have been used more and more frequently in recent years. Such letters demonstrate the good tone of partnerships. They can be issued on a regular letterhead or on colored paper with a beautiful print.
(How to write a business letter? A sample of a thank-you variety is drawn up in a free form depending on the tasks that it solves. In this case, the letter expresses its essence in the shortest form. Such a sample, made on colored paper with an ornament, can hang on the wall in the room companies in a place of honor.)
- Informational.
- Instructive.
- Congratulatory.
- Advertising.
There are also letters:
- Proposals about cooperation. Quite common in recent times, sent to organizations, are often promotional in nature, for example, like this sample. It is quite difficult to write commercial letters, you need to take into account many nuances so that they pay attention to it, and even more so get interested. But if you make it according to the model below, it has every chance of success.
- Invitations. They are sent, offering to participate in various events. Usually they are addressed to the leader or official, but they can also be addressed to the whole team.
- Requests.
- Notifications.
- requests and many more.
How to write a response to a letter. Example
The answer should begin with a repetition of the request set out in the first letter. Then the results of its consideration are given and approval or reason for refusal is expressed. A business response letter may contain an alternative solution to the expected information. It usually follows the following principles:
- The presence of a link to the first letter and its contents.
- The same language means.
- Comparable volumes and aspects of content.
- Compliance with a certain sequence.
Registration
In addition to using letterhead business letters, you need to take into account other subtleties in their design. These are details, rules for abbreviations, spelling of the address, heading, text length, field width and more.
Samples of a business letter help to compose it, taking into account all the subtleties and nuances. They are used by both novice clerks and experienced workers. Thanks to the samples, they learn how to write letters correctly and save a lot of time.
When writing letters to colleagues, clients and partners, the question often arises of how to formulate this or that thought in a business style. How to say that we do not like something - or, conversely, like it? How do I report a problem or opportunity? How to invite the addressee to meet or call? How to mention possible sanctions?
It is for this case that we have compiled a small dictionary of business transactions. Use it, and your style will be quite formal, and the wording will be varied.
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Starting with our goal |
We start with the interest of the addressee |
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"What came" |
Clearly |
"Streamlined" |
Problem |
Possibility |
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I am writing to you with a request for... Inform you…. I bring to your attention that… I ask (you) to allocate funds ... I ask (you) to consider the allocation of funds (authorize the allocation of funds, (instruct the allocation of funds) ... In connection with the emergence of new circumstances affecting the implementation of the project, I want to agree with you on changes in the schedule (estimate) .... Please help… I ask for your assistance in... I remind (remind) about ... I ask to eliminate the backlog (debt) |
I feel the need to discuss with you... I want (want) to agree with you .... We invite you to discuss and agree on future plans… I ask (you) to consider the possibility of assistance in the implementation of the project ... I provide (to you) information (information) about ... I inform (you) about... Let me inform you about… I am contacting you in connection with… |
I draw your attention to the difficult situation with ... Forced to announce... We inform you about… We hereby inform (you) of… Authorized to report... I consider it necessary to draw your attention to (draw your attention to ...) ... We turn to you in connection with the difficulties ... We offer assistance in solving the problem ... Knowing about your concern about the problem ..., we are ready to offer a solution ... As you know (there is a description of the problem) ... Guided by the interests of the enterprise, I would like to draw your attention to…. |
I am contacting you with an offer... I ask you to consider a proposal that will allow .... We offer you a unique opportunity to increase your sales… We are glad (we have the honor) to offer (to you) ... We are pleased to announce the possibility… We would like to draw your attention... We inform you about the extremely favorable situation with … and invite you to take advantage of this situation for… |
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Specific actions |
I propose to approve October 12, 2013 as the planned date for completion of construction and make the necessary adjustments to the list of activities ... Please instruct the company's finance department to allocate ... and make payment of all previously received invoices for ... I propose to entrust the ABC department with the preparation of proposals for the organization ... I ask (we ask) for your consent to .... (Your assistance in ..., your instructions ....) Convincingly (strongly, as an exception) I ask ... We ask you to take (energetic, decisive, effective) measures to …. We demand from ... immediate action ... I ask you to eliminate the backlog (debt) ... Please send your representative... |
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| Conclusion |
I assure (we assure) you of the effectiveness of this proposal and count (we count...) Waiting for your decision … We are waiting for your decision in order to promptly prepare the documents ... We hope for a speedy consideration (full satisfaction) of our request (claim) ... We hope that the issue will be resolved and we will not need to apply sanctions ... We hope that the above arguments will convince you of ... and we are waiting (we expect) ... We are counting on your interest (indifference, active position on the issue, readiness to eliminate shortcomings...) and are waiting for your suggestions... We are confident that your participation will significantly improve the situation with ... and achieve ... Thank you for your cooperation and we look forward to further fruitful cooperation… C ãîòîâíîñòüþ îòâåòèì íà Âàøè âîïðîñû… We will be glad to see you among our clients… |
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Additional wording
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Greetings |
Farewell, the final formula of politeness |
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Dear Ivan Petrovich! Dear Mr. Minister! Dear friends! Dear colleagues (partners)! Dear…! |
With (deep, unchanging, extreme) respect (reverence)… With gratitude (gratitude) and respect ... Wishing you success (all the best)…. Looking forward to fruitful cooperation... |
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Opening phrase - for responses to requests |
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Thank you for your interest in (you have shown in ....) In response to the request we received about… we inform…. We confirm receipt of your order from ... (to ...) and inform .... In accordance with your request (instructions), we inform (provide a conclusion) ... In continuation of our correspondence about ... we are sending you an offer ... |
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Gratitude |
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Sincerely (on behalf of ..., on behalf of ...) thank you ... We would like to express our gratitude... With sincere gratitude (thank you) we inform you… Thank you... We would like to thank... |
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Download our "dictionary" and use ready-made formulations!
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Mention of sanctions |
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We will have to: apply to the judicial authorities (court) initiate legal proceedings refuse further cooperation revise plans (conditions) of cooperation raise the issue of penalties (termination of cooperation and search for a new supplier) raise the question of the advisability of further cooperation resort to contractual sanctions declare our intention to seek (demand) ... declare disagreement with the facts... Letter of request- one of the most common options for business correspondence. Among entrepreneurs, such letters are used when representatives of one organization turn to another with a request for a service. Such messages can be used in completely different situations, for example, when you need to get information about products, see product samples, meet a business traveler, agree on some actions, etc. Rules for writing a letter of requestWe bring to your attention for downloading a general template for such a document: FILES A letter of request, for obvious reasons, does not have a standard form, but, despite this, it is a form of an official document. That is why, when compiling it, one should adhere to certain norms established by the rules of office work and business ethics. Before proceeding directly to the basic rules for its compilation, it should be noted that it can be addressed both to a group of people (for example, managers, employees of the accounting department, lawyers, etc.) and to a specific addressee. Like any other document, this letter must contain introductory part, namely:
Followed by main part relating directly to the request. It must be expressed using any derivative form of the verb “to ask” (“we ask you”, “we make a request”, etc.), and since such a message is, in any case, a petition for some kind of service, it should be written in a respectful manner. It is good if the request is preceded by a compliment (“knowing your great opportunities”, “admiring your organizational talents”, etc.). If the letter contains several requests at once, then they must be indicated in separate paragraphs or paragraphs. The unspoken rules of correspondence between organizations state that a response to a multi-stage request can also be sent in one message, with separate comments for each item. It should be noted that this type of correspondence reduces the amount of workflow and, therefore, reduces the time for reading and processing such letters. If the letter implies receiving a response within a certain period, then this must be indicated as correctly as possible in the text of the message. As a rule, the secretaries of the organization send and receive letters (in large companies, entire departments are involved in this). After compiling or reading, they pass them on to the head of the enterprise for review. Exceptions are messages marked "confidential" or "personally in hand" - such letters are sent directly to the addressee. Instructions for writing a letter of requestSince this message is part of corporate correspondence, the author must first be indicated, namely: the name of the sending company, its actual address and telephone number for communication. Then you need to enter data about the addressee: also the name of the enterprise and the specific recipient. Further in the middle of the line, you can immediately indicate that this is a request letter (but this is not necessary). The next part of the letter deals directly with the request. Previously, it is desirable to substantiate it and only then express the very essence of the request. At the end, the letter must be signed (it is better if this is done by the head of the company or an authorized, trusted person), as well as the date the document was created. How to send a letterThe letter can be sent by e-mail or fax - it's fast and convenient, but the conservative sending through the Russian Post will allow you to formalize the letter in a solid and attractive way. For example, you can make a request in writing by hand in beautiful calligraphic handwriting or print the text on good, expensive paper. Attention to such trifles will make it clear to the addressee how respectful the opponent is towards him, and will once again emphasize the importance of the request. The only thing to remember is that letters through regular mail take a long time, so the message must be sent in advance so that the document is delivered to the recipient on time. After sending a letterThis message, like any other document, must be registered in the journal of outgoing documentation. Similarly, the recipient of the letter registers the arrival of correspondence. In case of misunderstandings occurring in business relations, fixing the fact of sending and receiving letters will help to quickly sort out the situation. Examples of drafting letters of request with explanationsSo, we figured out that a request letter is a letter that contains a request to the recipient. The purpose of the text is to encourage the recipient to perform an action that is beneficial to the sender. The letter should contain a formulated request, its justification. It is desirable to formulate the request in such a way as to justify why it should be beneficial for the recipient to comply with the request. The sender must not only know the rules for composing the text, but also take into account the psychological nuances. Next, consider specific templates-examples, depending on the situation. Letter of request for the allocation of fundsThe letter is drawn up in the event that it is necessary to obtain the allocation of funds from the state, sponsors, individuals. From the NGO "Help for Pensioners" Hello Ivan Ivanovich. I am a representative of the non-profit organization "Help for Pensioners". We are engaged in helping single pensioners: we bring food, help with cleaning and repair. Our organization has been in existence for 5 years. Previously, we coped with the financing of activities ourselves, however, due to the expansion of NGOs, the funds began to be insufficient. We need money to rent premises, pay salaries to employees, and purchase equipment. At a recent meeting of the Government, the president mentioned the difficult situation of pensioners and noted that the situation needs to be urgently changed. In this regard, I ask you for 200,000 rubles for the needs of the NGO Help for Pensioners. Sincerely, Petrova A.A. Explanation: The above text is written according to the rules. He has:
The specific amount of funds that a commercial organization needs is also indicated. Letter of request for the supply of goodsThe letter is usually sent to the partners of the company. In the text, it is desirable to justify the mutual benefit for both companies. Head of AAA Hello Ivan Ivanovich. We would like to order a set of products from your company (specify). We got interested in your product at a regional exhibition. If you agree, please let us know the terms of delivery and terms convenient for you. We guarantee timely payment. We hope this will be the beginning of mutually beneficial cooperation. Our contacts: (specify). Sincerely, Boris Borisovich. Letter of request for a discountTypically, such texts are sent to the company's suppliers. For example, an organization organizes exhibitions. She has a supplier - a printing house that supplies brochures, stands, booklets and more. The cost of services is quite high. The crisis came, and it became difficult for the company to pay for the goods of the printing house. This may well be a reason to ask for a discount. Head of the company "Vostok" Hello Ivan Ivanov. Our organization was affected by the financial crisis. The number of contracts concluded with us decreased by 20%. Unfortunately, the crisis affected not only us, but also our clients. People cannot pay for our services in the same amount as before. Therefore, we have provided a 25% discount on tickets. Due to the difficult financial situation, our company asks you for a 15% discount for the remaining six months of cooperation under the contract. We have sent letters asking for a discount to all our suppliers. If 20% of our partners provide us with favorable conditions, our company will survive in difficult times and will not close. We've already been given a discount by the landlords and the telephone company. Sincerely, Boris Petrov. Explanation: The letter contains the following important points:
The text must be written in such a way that the letter is read to the end and agreed to the proposed conditions. Letter requesting a rent reductionRent "eats" the budgets of most organizations. Its reduction allows the company to stay afloat in difficult times. The letter should be sent to the landlord. Head of Plus Hello, Petr Petrovich. Our company was affected by the financial crisis. The purchasing power of consumers has decreased, business revenues have decreased. In this regard, we ask you to reduce the rent by 10%. For all the time of our cooperation, we have never delayed payments. We hope that you will make concessions to us, and we will maintain our business relationship. We guarantee timely payment of the rent, despite the difficult financial conditions. Sincerely, Ivan Ivanovich. Explanation: In the letter, it is important to mention that the company has previously fulfilled its obligations in full. The landlord must be sure that the landlord will continue to make payments. The recipient must also understand that if he does not agree to the proposed terms, the tenant will refuse his services. Letter of request for debt paymentDebts very often arise in the interaction between companies. If the organization is set to continue cooperation with the counterparty who has a debt, a letter of request is sent.
Dear Ivan Ivanovich, we ask you to pay off the debt to our company in the amount of 200,000 rubles. All this time, we have continued to cooperate with you, hoping to continue business relations. However, we are now forced to suspend the provision of services due to the lack of payments. The amount of your debt is 200,000 rubles. Please pay by March 1, 2017. If the debt is not repaid, we will be forced to resolve the issue in court. Sincerely, Petr Petrovich. Explanation: The letter must include the following items:
The text can mention a long-term successful cooperation with the organization. It should be a request, not a demand. The request is made according to a different template. Letter of request for deferred payment to the supplierThe organization supplied the company with a batch of products, but did not pay for it. A debt has formed, but the debtor has no funds to pay. In this case, it makes sense to write a letter of request for a delay. Head of the company "Where is the money" Dear Petr Petrovich, we have not paid the debt of 200,000 rubles. We do not shy away from our debt, but now we cannot make payments in full due to the difficult financial condition. For 2 years we have maintained successful business relations with you, we have not missed the deadlines for payments. Today we ask for an installment payment. Our company is ready to pay the debt in two stages:
We promise you timely payments. Thanks for understanding. Sincerely, Ivan Ivanovich. Letter requesting payment for another organizationThe debt of the company can be paid by another organization. Of course, a legal entity will not pay shares just like that. Typically, a letter of request is sent to the debtor of the company or to another person who has obligations to the company. To the head of the company "Money is about to be" Dear Ivan Ivanovich, you have a debt to our company in the amount of 300,000 rubles. Our organization also has a debt to another company in the amount of 200,000 rubles. We ask you to pay our debt to the creditor in the amount of 200,000 rubles. In return, we will provide you with an installment plan for the balance of the debt that you requested earlier. Thanks for understanding. Sincerely, Petr Petrovich. Letter of request for assistance in resolving the issueAny company can face complex problems that cannot be dealt with without outside help. A letter of request for assistance can be sent if necessary, for example, holding events. The application is sent to commercial organizations, government agencies. Director of AAA Dear Boris Borisovich, I am a representative of the public organization "Giving Good". We are engaged in organizing and holding holidays for children from the orphanage. We ask for your help in organizing food supplies for the holiday. Of course, at the event we will mention you and your company. The celebration will be attended by representatives of the legislative assembly, the public. You can contact us by phone XXX Sincerely, Ivan Ivanovich. Summarizing Let's combine all the rules for writing a letter of request. First you need to introduce yourself, tell about your activities. But the introductory part should not be drawn out. Our goal is to encourage the recipient to read the letter. If the text is too long, the recipient is unlikely to read it to the end. Then you need to start presenting your request. Accuracy is required: indication of terms, amount of funds. It is important to understand that the recipient must feel the benefit. Therefore, the letter must indicate why it would be beneficial for the organization to comply with the request. At the end, you need to say goodbye politely and without fawning. Hello friends! I will tell you now an interesting, although not very pleasant story. And if you have the same problem, then perhaps this article will help you solve it. Or at least help to understand some points. It was still summer. Sunday morning. I made myself a cup of coffee, turned on my laptop, and somehow, out of habit, got into Yandex.Metrica to look at yesterday's statistics. Went to section "Popular" and frankly, he went nuts. Next to your site (which had already good attendance) I saw a few more sites on similar domains (and one even on the same domain as mine, only the zone is different). I went to one of the sites and freaked out even more! It was an exact copy of my site! I switched to other sites - also copies of mine. Well, the resurrection succeeded! I was immediately visited by the thought that I was hacked and the site was downloaded. Changed all passwords immediately. But then I took a walk and realized that the entire site can be downloaded without hacking, it's not difficult. Moreover, not all copies were the same. I have to enter the time of creation. What was I afraid of? I was afraid that they would get into the index of search engines and my site would come to an end. Then you can't prove anything to anyone. I started digging. To begin with, I made an analysis of these copies. There were no sites in the index. But there is nothing strange here. The domains are very fresh, they were a few days old. In such a situation, the only way is to write to the registrar of these domains and in support of the hosting (preferably directly to the address for complaints) which hosts sites-copies. Well, you can also try to write to the administrator of these domains, of course, if his address is not hidden in the whois of the domains. But in my case, the email address was hidden. Find out hosting and domain registrarAny whois service can be used to determine the domain registrar that hosts a copy of my site. For example . Specify the domain and see something like this: I checked my blog, as you can see the domain registrar is REG.RU, and the hosting is . But it is not always possible to determine the hosting by whois. Therefore, to determine the hosting of the site, it is better to use the service. If it was not possible to determine the hosting, then click on the button "Receive" near Information about the IP address. There you will most likely see the hosting on which the site is hosted. Then I determined all the hosting companies and registrars. Some copies were on the same hosting, or registered with the same registrar. I found mails for complaints, or just support and wrote them complaints. With a request to block copy sites. By the way, the first copies were on bourgeois hosting. There were also no domains registered with Russian registrars. You are probably wondering why the first copies. Yes, because after blocking the first copies, new ones began to appear almost every day. For all the time there were about 20 of them, if not more. By the way, foreign registrars only block domains on which there were copies. But, none of the Russian registrars blocked a single domain. Well, at least the hosters helped and blocked the copy sites. For two months I fought with these copies, already tired of writing complaints and asking for blocking. Once, while checking the whois of one of the domains on which there was another copy, I saw the email of the domain administrator (probably forgot to hide). I immediately wrote him a letter. No threats, etc. (although I really wanted to :)). I just asked why he was doing this and asked him to delete all copies. They answered me. The guy apologized, said that he was testing some kind of creak and that the copies were supposedly closed from indexing. But figs there, robots.txt for example did not change at all. I wrote back to him and asked him not to do it again. And he asked to remove some more copies that worked at that time. But he wrote that those copies were not his. Like this. Strange of course, but what are you going to do to him. Or maybe not really him. In short, now there are only two copies (well, at least the ones I know about). I haven't been able to remove these copies for a month now. Hosting - contabo.com, does not respond to complaints. Domain registrar r01.ru cannot block domains. And whatever you want to do. And these two copies are almost all in the Yandex index. And as far as I understand, they are already getting some traffic. They don't give me peace now. By the way, the domains of these copies are very similar. I really care about my site. Oh yes, I forgot to write. I immediately wrote to Yandex. Explained the problem to them, but get a standard answer. That they say the Yandex search engine is only a mirror of the Internet, etc. If someone has created an exact copy of your site, along with the design and everything, then identify the hoster, domain registrar and write them a complaint. Also write to Yandex and Google. Better yet, try to get in touch with the person who is doing it and sort it out. That's it, I look forward to your comments!
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