How to buy a railway ticket?
- Specify the itinerary and date. In response, we will find information from Russian Railways about the availability of tickets and their cost.
- Choose the appropriate train and place.
- Pay for the ticket using one of the suggested methods.
- Payment information will be instantly transferred to Russian Railways and your ticket will be issued.
How to return a purchased train ticket?
Can I pay for a ticket with a card? And is it safe?
Oh sure. Payment is made through the payment gateway of the processing center Gateline.net. All data is transmitted over a secure channel.
The Gateline.net gateway was developed in accordance with the requirements of the international PCI DSS security standard. The gateway software has successfully passed the version 3.1 audit.
The Gateline.net system allows you to accept payments with Visa and MasterCard, including using 3D-Secure: Verified by Visa and MasterCard SecureCode.
The Gateline.net payment form is optimized for various browsers and platforms, including mobile devices.
Almost all railway agencies on the Internet work through this gateway.
What is an electronic ticket and electronic registration?
Buying an electronic ticket to the site is a modern and fast way to issue a travel document without the participation of a cashier or operator.
When buying an electronic railway ticket, seats are redeemed immediately, at the time of payment.
After paying for boarding the train you need:
- or go through electronic registration;
- or print your ticket at the station.
Electronic registration Not available for all orders. If registration is available, it can be completed by clicking on the appropriate button on our website. You will see this button immediately after payment. You will then need your original ID and a printout of your boarding pass to board the train. Some conductors do not require a printout, but it's better not to risk it.
Refunds for suburban train tickets without specifying seats are not made. Exceptions are cases of an unscheduled break in the movement of such trains for more than 1 hour.
The purchase of electronic tickets for suburban trains without specifying seats is currently only possible for trains following the routes of the Yaroslavl direction: Moscow - Pushkino - Bolshevo and the Sochi region: Sochi - Rosa Khutor - Tuapse - Imeretinsky resort - Sochi Airport - Lazarevskaya.
- from settlements of Crimea from 4 to 24 hours;
- to the settlements of Crimea from 30 minutes to 24 hours.
On trains marked with the "Excellent payment" icon, a deferred payment service is available
If there is an email service check-in for trains running between Russia and Latvia, Russia and Belarus, Russia and Ukraine, issuance of boarding passes at ticket offices and self-service terminals is not made less than 1 hour before the departure of the train from the starting station of the route.
Issuance of non-cash electronic tickets for the travel of children under the age of 5 without occupying a separate seat, accompanied by adults from stations located on the territory of Ukraine, not produced on site.. ATTENTION! From March 1, 2015, the passport of a citizen of the Russian Federation and a birth certificate are not valid for entry, transit, stay and movement on the territory of Ukraine, a passport is required.
If the ER has not been passed or is impossible, then it is necessary to obtain a boarding pass on the form at ticket offices or self-service terminals of Russian Railways ONLY in the territory of the Russian Federation.
Dear passengers! Before traveling on an international route, we ask you to carefully study the passport, administrative (including visa) and customs regulations both for yourself and for your hand luggage and baggage. The carrier is not entitled to control compliance with these rules and is not responsible for non-compliance with these rules by passengers. For detailed information on the procedure for crossing the borders of the Russian Federation and foreign states, we recommend that you contact the migration, border or customs authorities of the country of destination and each of the countries of passage located on the train route.
Seat selection is temporarily unavailable for trains between Finland and Russia when issuing an e-ticket from Finland.
If you do not see any trains, uncheck "Only with tickets" and click the "Schedule" button.
To see the cost of the trip, you must select one of the proposed train options, then specify the car and place, and enter the passenger's personal data. After that, the ticket price and other additional data will be displayed.
This train operates automatic electronic registration! To board the train, after paying for the order, you need print your ticket on paper(A4 format) from the section "My orders" or save ticket on mobile device and present it to the conductor along with the identity document indicated on the ticket.
Issuing tickets on the form at the box office or terminal is not required!
Issuance of "single tickets" to the Crimea and back is carried out at the next transfer time from train to bus:
- from settlements of Crimea from 4 to 24 hours;
- to the settlements of Crimea from 30 minutes to 24 hours.
Issuance of "single tickets" to Abkhazia and back is carried out at the next transfer time from train to bus:
- from the settlements of Abkhazia from 4 to 24 hours;
- to the settlements of Abkhazia from 30 minutes to 24 hours.
Online registration for the bus is possible.
No electronic registration
For wagons marked with the "Excellent payment" icon, a deferred payment service is available
Registration of EB in the carriages of Lux class 1A, 1M or 1I is carried out with the purchase of a whole compartment, in which one or two passengers can travel. In case of registration of travel in one compartment for more than one passenger, the data of each passenger must be indicated.
In international traffic (far abroad): SV or Suite 1/1 (Single)-compartment with 1-seat accommodation, SV or Suite 1/2 (Double)-compartment with 2-seat accommodation
With adult passengers in the compartment of the Lux cars, children can follow without occupying a seat (). Registration of a child without occupying a separate seat is possible at the ticket office.
In international traffic: SV or Suite 1/1 (Single) is valid for the travel of 1 passenger in a whole compartment, SV 1/2 (Double) - for 1 passenger on the spot, Suite 1/2 (Double) - for the travel of 2 passengers in total coupe.
Service classes:
| In deluxe carriages: | 1A, 1M, 1I, 1G- VIP coupe with bathroom; 1/1 1/2 - for a whole compartment for the passage of 2 passengers. |
| In SV carriages (2 local compartments): | 1E, 1U, 1N- with services; 1E- from the bathroom in the train "Strizh"; 1L- without services; 1B- a whole compartment (for trains of JSC FPC); 1/1 - when buying a whole compartment by 1 passenger; 1/2 - per seat for 1 passenger. |
| In compartment cars: | 2U, 2E, 2T- with services; 2I- triple RIC; 2K, 2L- no services. |
| In reserved seat cars: | 3L, 3P, 3E- reserved seat; 3U- transportation of animals (for JSC FPC trains). |
| In seating cars: | 1P, 2P, 2E- with services; 1C, 2C, 3C- without services; 2B, 3G- transportation of animals. For "Sapsan": 1B- first grade; 1C- Business Class; 2B- economy class +; 2C- Economy class; R- compartment-negotiation room. |
| In shared wagons: | 3O- general. |
Registration of a whole compartment for one or two passengers with seats. Seat selection is not available.
You can choose a seat number if there is only 1 passenger with a seat in the order. If you indicate the requirements for seats, the reservation can be made to another car of the train!
Y(N)- wagon with additional services, where N- number of food rations;
B- business class carriage;
E- economy class carriage;
F- branded wagon;
NF- non-branded carriage of a branded train;
AND- Pets can be transported in the carriage.
Signs of seats in the car:
BN- without specifying a specific place in the car;
And- places for the disabled;
MF- sale of compartments with male/female seats.
Electronic registration
Electronic registration of railway tickets is now available for almost all long-distance trains. After registering on the website, to board the train, you will need to present a printed e-ticket and passport. Online booking of train tickets will help you save time and effort. This procedure is simple and understandable to every Internet user. Buying train tickets online just got really easy.
How many days before departure can I buy train tickets?
You can buy train tickets no less than an HOUR and no earlier than 90 days before the departure of the train in domestic traffic for long-distance trains in Russia, and 60 days before the departure of the train in international traffic and for some trains in domestic traffic.
How to get a train ticket?
If you want to get a train ticket directly on the Russian Railways letterhead, then you need to have a passenger identification document with you (the one whose data you indicated during online registration), a printed e-ticket control coupon or an e-ticket number. In the absence of documents, the cashier has the right to refuse to issue you a ticket.
Low prices
The most favorable rates and convenient payment for railway tickets with a bank card. Payment is made in accordance with the requirements of the PCI DSS security standard. Entering bank card data takes place on pages protected from hacking, so online purchase is safe.
The time of long queues at railway stations for tickets is gone forever.
Do you want to buy train tickets without spending a lot of time? Now you can not go to the station to buy a paper ticket at the box office. You can find and see the cost of train tickets and the availability of seats in the cars yourself, without leaving your work or home computer, and buy cheap train tickets online.
Choose any class of service - reserved seat, coupe or SV, men's or women's compartments, book certain seats in the car online.
Thanks to the Biletix service, at the search stage, you immediately receive detailed information about the list of services included in the ticket price, including the availability of wi-fi, food, bed linen and the possibility of electronic registration. Biletix provides only up-to-date information on the availability of tickets thanks to redundant connection channels in the databases of suppliers: in the event of a failure in one channel, online there is an instant connection to another.
