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My mobile internet is not working. Slow internet

The question “why the Internet does not work” is perhaps one of the most common. Currently, without access to resources, many devices significantly limit their functionality.

So, if on the phone, then such popular destinations like viewing weather reports, news feeds, videos, maps, as well as synchronization and other features simply do not work. It is especially unpleasant when the provider seems to have a paid plan, the device works, but there is no access. In such a situation, the main thing is not to succumb to provocations. Patience and the desire to figure out why the Internet does not work, most often allow you to solve the problem.

Mobile Access Terms

The acquisition of a modern mobile phone is a memorable event. However, if no special knowledge is required to make calls, then accessing the Internet using a phone may be a problem. As an example, let's consider a device running the popular Android system. That is why the question “why the Internet does not work in a mobile phone” is asked by users of this operating system.

So, in order for a mobile device to gain access to the global network, a number of conditions must be met:

Internet connection service must be activated in the tariff package of the SIM card;

There are enough funds on the account to make the connection;

The phone has the correct APN settings;

The order of sim cards is observed;

The device is enabled.

Gaze

Imagine that after buying a new mobile phone and connecting to tariff plan MTS does not work internet. You should familiarize yourself with the offers implemented in the selected package. If, according to the terms of the tariff plan, the ability to access the global network is not enabled “by default”, then you need to call the operator’s support service (automatic answering system) and order activation.

It is also quite convenient to enable the service using a special USSD request (the code itself is indicated in the instructions for the package). So, in Ukraine, the MTS operator can simply send a free empty SMS to 1040001 and wait for confirmation of the inclusion of the service.

The next reason why the Internet does not work is that not everyone knows about the need to order settings. In order for the phone to “know” exactly how to connect to the service, it must contain the APN point of the corresponding operator. Although many smartphones receive settings, you should not hope for this. For the case with MTS, you need to create an empty SMS and send it to number 1020. The received settings should be saved (a choice will be offered). Note that some operators, anticipating user forgetfulness, have implemented a mechanism that allows the phone to connect to the network without APN settings. In Android ICS (4.0), the availability of point settings can be checked according to the following scheme: "Settings - Data transfer - More - Mobile network - Network settings - APN access points". Records must be.

Another feature concerns popular phones for several SIM cards. In the vast majority of models, the connection works correctly only for the first card. Therefore, it is important to initially correctly connect the "sim cards".

And finally, you should allow the exchange of data in the phone. To do this, pull the top curtain of the interface down and click on the image of the two arrows "Data". In older versions of the system, you need to enable GPRS / EDGE through the settings menu.

Working on a computer or mobile phone, you may suddenly find that your Internet connection is slow or unstable, or that your Internet browser is unusually slow. Why is this happening?

The reasons why a browser is slow or why the Internet is slow on a computer can be very different. Let's take a look at most of them.

Weather

If you are sitting at home or in the office and working at a computer, and there is a thunderstorm outside the window, in some cases this can greatly affect the speed of the Internet connection. After all, the speed is provided correct setting equipment on the side of the provider, and a lightning strike or a thunderclap can often disable all or part of the equipment for a short time. Therefore, during a thunderstorm, you need to be prepared for such surprises. Only your ISP can fix them.

Browser cache full

Imagine you are working at a computer and notice that for some reason the opera has begun to work slowly. One of the reasons for this non-standard behavior may be a full cache. By default, some disk space is allocated for it. As soon as it fills up completely, the browser starts to slow down. He would save a picture or a document from the Internet - but nowhere. To solve this problem, simply go to your browser settings and use the functionality that completely clears the cache. If you need its content, you can simply expand the disk space provided for it.

Plugins

Yes, a large number of plug-ins, or the unstable operation of one of them can seriously slow down the Internet browser, and in some cases even cause it to freeze and crash. If you have already encountered such a situation, and you think that plugins are to blame for everything, try disabling them one by one. After each shutdown, restart the browser and check its operation. If after you disable a certain plug-in, the browser restores its normal operation, this will mean that the work of this particular plug-in answered the question why the browser is slow.

Internet on the phone

If you access the Internet from a smartphone, you should understand that it is much more vulnerable to external conditions. No, no, working on Wi-Fi in an office where there is a Wi-Fi point will be very stable. But it may be necessary to check the mail on the street, or once again peek at stock quotes on the bus. This is where surprises can begin.

In any city there are areas where the Internet can be high-speed, 3G or 2G. Switching between these zones is carried out in full automatic mode. If you, for example, go through the forest, the Internet may disappear completely. to external weather conditions he is also quite vulnerable.

If you have asked yourself the question why the Internet is slow on your phone, and you cannot answer it yourself, just restart your Internet connection. Turn it off and then on again. In some cases this may help. If this attempt fails, reboot the entire machine. But remember that these reboots are not a remedy, but only an attempt, because most of the reasons why the Internet is slow on the phone are not related to user actions.

Although no, there is one that is directly related. This is your rate. If you think that it is the tariff that is guilty of the fact that you are browsing the Internet pages at a criminally low speed, call the service technical support your operator and consult on this matter. Contacting the technical support service can also give some results if some work is being done on the equipment at the time of your access to the Internet. In this case, the employee will be notified about this and will be able to quickly convey this information to you. Of course, you will not be able to influence the course of work, but, according to at least, it will be known how long the problems with Internet access will continue.

A decrease in device performance is observed on almost any device, whether it is Personal Computer, tablet or smartphone. This happens at the most inopportune moment and requires a lot of patience, because slow loading Internet, or a complete denial of access is pretty nerve-wracking. Why the Internet slows down on an android smartphone, what to do in such situations and where to look for the "culprit" will try to explain the information provided.

The most logical explanation is failures in the operation of mobile communications. If the gadget, when connected to a landline WiFi networks works like clockwork, it's time to call the operator. To check the quality and speed of data transfer on a smartphone, there are applications that are free and available for download and online verification. The most popular are Speedtest, Ookia and V-SPEED. Working with them is intuitive, and the error is negligible. Another question - can you prove to your mobile operator that the measurements do not correspond to the tariff plan and the provider's promises?

Slows down the Internet on the android tablet

If the Internet slows down on an android tablet, the cause may not be network failures, but other factors. It often happens that the operating system of the device can no longer cope with the speed and volume of data transfer, does not “think” well and interferes with the use of all mobile access functions.

There are several rules for troubleshooting:

Exclude the presence of viruses on the device. Unlimited Internet gives many opportunities to view, download or install the selected software on your device. This is not always safe, especially when visiting unverified resources.
Excessive "vigilance" of antiviral protection. Settings antivirus program can block the signal, as well as affect the speed of the Internet. You should definitely exclude the possibility of such a phenomenon by checking the parameters and allowing the port in the settings.
The abundance of applications in the system. There are tons of apps, games and useful features bought or downloaded from Google? When connected to the Internet, they will together begin to “eat” traffic, battery, update and reboot. At first glance, they are harmlessly waiting for their turn, in fact they work around the clock, indirectly affecting the performance of the device.
Conflict in the operation of the operating system. It occurs when an incorrect update is installed, an independent “improvement” of the system, and an unsuccessful flashing. If you are just learning the basics of programming, do not try to cram everything yourself interesting features and applications in your gadget. In case of already detected problems with the OS, the best option will reset all settings to factory settings. After that, it is advisable to install only the most necessary programs and one at a time in order to notice a possible inconsistency and negative impact to the system.

The speed of mobile Internet can fluctuate during the day, for example, during peak hours it can drop to impossibility. Natural disasters and anomalies also in the best way affect network settings. It is not possible to fix such incidents on your own, it is easier to connect to the nearest Wi-Fi source and wait out the “storm”. If problems with mobile communication occur regularly, but the connection wireless internet does not bring such problems, you may have to change the operator or tariff plan.

The main reasons why the Internet slows down on the phone

The connection to the router is usually stable and fast way getting internet. What to do if the connection starts to slow down on the android, the following recommendations will help to solve.

The main reasons for a bad connection:

Traffic leakage through other devices. If your router does not have a password, or it has become known to the general public, this can lead to a decrease in data transfer speed.
Router breakdowns, cable breakdowns, as well as line problems. This weight is calculated "experientially" and requires mandatory elimination.
Connection failures can also occur when devices are incompatible with each other. In this case, it is better to configure the router manually.

If your Internet slows down on an android, various factors can be the reason for such situations. You should exclude possible failures in the system, check for viruses and excessively overloaded memory. If everything is in order with your device, and there are many complaints about mobile Internet errors, you will have to deal with your operator.

You can’t access the network using a browser, and in general there is no icon in the top line on the smartphone screen confirming connection to the World Wide Web? In such a situation, the first question that arises is: “Why doesn’t the Internet work on the phone?” Do not work, and in a similar way, a tablet can. That is, the problem can occur with any mobile device based on operating systems. iOS systems, Android, Windows Phone.

So why doesn't it work on a phone? The most common reason is that you, along with the device, are outside the coverage area of the network of your operator. Or the signal from the nearest tower is too weak. Alas, nothing can be done, it remains only to move to another place where the signal will be strong enough. This is the only way to solve this problem. Another option is to change carrier.

The second most common reason for a phone not working Mobile Internet, - the account ran out of money, and therefore, according to the tariff, you can no longer use the network connection service. Top up your account and use the Internet. Or, study the tariffs of other operators and, having learned that you are overpaying, stop working with your operator to start cooperation with another one. We recommend paying attention to Wifire tariffs. it minimum costs with the highest connection quality.

Finally, the third reason in our list why there is no Internet on the phone is also a common situation among inexperienced users so far: it’s just that the “Data transfer” task is not activated in the phone settings. The problem is easily solved by activation - and in a few seconds you will be able to enter social network or send an email.

Problems with no quick fix

Perhaps your network access settings are incorrectly configured on your phone. Usually, access is activated when the card is inserted into the phone. But if something went wrong, you need to:

or receive settings by SMS from the operator;
or visit the company's website and find in the appropriate section necessary information, and then drive it into the Internet access settings menu items.

Another problem is that the network is not automatically registered. For example, you ended up in a railway tunnel, subway, concrete crossing, in an underground parking lot - where the network does not catch at all, and then again moved to the access zone. The phone in this case should find the network of your operator automatically, but for some reason this did not happen. There was a problem with Internet access. Try doing the following:

the easiest way out is to restart the phone (often this really helps);
if the reboot did not help, you will have to carry the phone to a service center.

The reason for the lack of communication with the phone may be the work of a program you installed or a virus that, when entering the network, pulls all the traffic, preventing you from downloading anything. Uninstall the program after installing which the problems started. Check your phone with reliable antivirus software.

If none of the methods described above can solve the communication issue, try installing a SIM card from a friend, colleague or relative on your phone. There will be Internet - the problem is in the map. There is no Internet (although everything works fine for the one who gave the card) - something is wrong with the phone, it needs to be repaired at the physical or software level.

So, your phone does not see the Internet. For mobile device surely one of our tips will become a panacea, and after a few simple manipulations you will again go to the infinity of the world wide web. If something is not clear, if you have any questions, contact Wifire representatives online or by phone for clarification!

Tariffs and services of Net By Net Holding LLC may be changed by the operator. Full up-to-date information about tariffs and services - in the "tariffs" section or by phone indicated on the site.

The lack of access to the World Wide Web for many is big problem, and that is why the question of why the Internet does not work on the phone can be found quite often. The reason for this is usually negative balance on a SIM card, but there are times when everything is much more complicated.

Troubleshooting instructions are the same for subscribers of all operators: Megafon, MTS, Tele2, Yota, Beeline. Kyivstar, etc. It is also relevant for any smartphone models: iPhone, HTC, samsung galaxy, Sony Xperia, Nokia, ZTE, Meizu, Lenovo, Asus and other brands based on Android.

One of the most common reasons why the Internet does not work well on the phone is that the subscriber is at a great distance from the operator's towers. This is most typical for residents countryside when you have to search special place, where there will be a connection, at least edge.

There are also other factors under which the Internet may not be connected, it may not be possible to talk with other subscribers, or the network may periodically disappear:

Not enough money in the account. You will have to replenish the balance, otherwise it will not be possible to resume the provision of traffic and calls.
The presence of a subscriber outside the network coverage area. This is possible not only in rural areas, but also abroad in roaming, where there are no operator towers.
Airplane mode is on. In this case, access to the Internet is suspended.
Disabled "Data Transfer" option. It is adjustable in the settings.
Registration on the network did not occur automatically. You need to register manually or wait until the smartphone does everything on its own. This usually happens after leaving the subway and other places where there is no connection.
The mobile network or Wifi settings are lost as a result of a reset or other reasons.

What to do if there are no Internet settings?

To use the internet, your phone must support this function. After completing the settings, you can install WhatsApp, a browser and other applications to communicate with other users.

What you need to do in order to use 3G and LTE in full:

Order from mobile operator settings by calling hotline or by typing a combination of numbers. For Beeline subscribers, automatic parameters are available at 06503, MTS - 1234 (send an empty SMS), Tele2 - 679, Megafon - 5049 (SMS with the number "1". Iota users can make an order in your account.
Wait for the parameters to arrive, accept the agreement. It is installed automatically.

If necessary, after installation, you should reboot the device.

How to enable data transfer?

If data transfer is disabled, there will be no connection to the Internet. How it turns on:

We go into the settings, look at the section on data usage.
Click on the "More" menu, select " mobile network”, then - “Mobile data transfer”.
Select the "Enable" button.

The instruction is suitable for most Android smartphones, but for some cell phones a different sequence of actions is provided. However, the transfer of data in all devices is in the parameters, and it will take no more than one minute to search for the desired section.

If data transfer on Android does not turn on, you need to check the access point or order automatic settings. They could go astray as a result of a reset or firmware update.

How to turn off Airplane Mode?

When airplane mode is on, you cannot access the Internet or make a call. To disable, you need to perform several actions:

Go to the notifications at the top of the smartphone screen by swiping down.
Find the airplane icon and click on it.

There is another option - to disable through the parameters:

Click on "More", find " Wireless networks” and “Airplane Mode”.
Uncheck the box next to the icon.

On some smartphones, the function has a different name - "Offline Mode", but the path to disable it is the same everywhere.

What to do if the phone does not find the network?

Such problems are encountered even by residents of large metropolitan areas after leaving the elevators, metro or shopping centers where the network may not connect. To restore access to the Internet, just restart the device by pressing the button on the side of the case.

If this does not work and you cannot start accessing the network, it is likely that the parameters have gone astray on their own. This occasionally happens after a reboot, and you need to pay attention to the health of the software.

Why is Wi-Fi not working on my phone?

If access to the Internet is provided not only through the use of a SIM card, but also through Wi-Fi, there are several reasons for the inability to connect:

huddled wifi settings on a smartphone.
Faulty router.

You can find out exactly what the problem is like this:

We are trying to connect to a Wi-Fi access point from a smartphone. If this fails, go to the next step.
We create a connection with Wi-Fi through a computer.

When the Internet does not turn on on the phone and PC immediately through the connection to the router, the problem is in it. You will need to set up or purchase new equipment.

What to do if the Internet is working, but bad

When 3g or LTE does not work well on the phone, the reason may be as follows:

ISP hardware malfunctions if the connection is made through a router.
Problems with providing communication with the operator if 3G or 4G is used
Strong congestion of the air (a lot of users sit on the same tower)

If the Internet does not connect on the phone, it remains to wait until the workers fix the problems.

Conclusion

In most cases, the Internet stops starting for banal reasons, but even they are not easy to detect if you do not know the algorithm of actions. Having become familiar with the diagnostic methods, it will be possible to quickly solve the problem and again use the possibilities of the World Wide Web.

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In fact - Chief Editor the entire site, always in touch with the best authors. Correction and proofreading, his work. An excellent expert in his field. Excellent knowledge of technical nuances electronics. Occasionally writes and publishes original articles.