Mobile data is included but internet. Mobile Internet does not turn on on Android: how to set up

There are many reasons that can lead to the sudden disappearance of access to your favorite site. Usually they turn out to be connected with the fact that the Internet MTS is turned off and does not work. But sometimes the emergence of difficulties is associated with others, independent of cellular operator reasons.

But users don't care much about the source of the trouble. For them, the fight against difficulties and the early return of the opportunity to visit their favorite sites and portals is of the utmost importance. The simplest way to cope with the emerging troubles is to get the help of specialists and employees of the contact center. But this approach takes a lot of time, which can be spent profitably. Moreover, in most cases, subscribers are able to restore communication and return access to the worldwide network on their own. This will take a little patience and a willingness to solve existing problems.

There are a huge number of various reasons for the emergence of problems with the Internet MTS. Therefore, in order to restore the connection and the full operation of the phone, you need to understand the source of the trouble. They can be:

1. zero or negative balance sim cards;
2. expired traffic on tariffs with limited service packages;
3. poor connection or remoteness of the radio tower, leading to a decrease in the speed of access to the network and a slow connection;
4. technical problems of the phone (smartphone, tablet, modem);
5. use of traffic for the operation of applications;
6. problems on a certain site or the inaccessibility of the portal;
7. viruses or technical failures;
8. network unavailability due to incorrect settings.

There are other reasons for the problems, but the ones listed above are the most common, therefore, it is with them that you need to start checking.

Problems with the Internet MTS today

When faced with difficulties for the first time, users should start by checking available traffic and balance. It is the lack of money and gigabytes that is the most common reason why MTS Internet does not work.

To check the status of the balance, users are able to visit Personal Area on the official website of the company or use mobile service“My MTS, if connected. It is these options that are considered preferable, but special USSD requests are additionally provided:

• * 100 # to clarify the personal account;
• * 107 # - check balances by packages;
• * 100 * 3 # - clarification of the debt, if the subscriber previously used credit services.

The appearance of strange characters instead of the typed combination indicates the inclusion of the English font. To rectify the situation, you will have to first enter the command * 111 * 6 * 2 #.

Additionally, those who wish are able to contact consultants, but in this case the callers need to prepare personal information.

Internet MTS works poorly

The situation is absolutely different if the signal does not disappear completely, but simply does not work well and regularly disappears. It is pointless to blame the lack of money in such a situation, since the reason is not in them.

Usually, in similar or similar situations, you should look at the level of reception. If the connection quality indicator shows minimal amount strips or they are often registered on the network, you just need to go to the place where the connection was of high quality and stable. Additionally, experienced users recommend fixing the phone in a stable position and not moving it. It is difficult to say how effective such a fixation is, but if you cannot change your own location, this approach is worth trying.

As a last resort, you can look for a place on a hill or just a point where the reception will be more stable, reliable and most confident.

Why does the Internet on MTS not work if there is money and traffic?

The mobile operator advises people who are in difficulty to pay attention to the device where the SIM card is used. If the client has money on the personal account, but does not work Mobile Internet MTS, he should take a few simple steps.

1. The first step is to make sure the site isn't the source of the trouble. To do this, try to open another portal.
2. Then you need to check the status of the downloads and make sure that none of the installed applications was not the reason for the poor connection.
3. The third step is available for devices with two slots. Owners of devices with two SIM cards should swap SIM cards. The second slot often does not allow you to use all the provided tariff plan actions.

If the above steps did not help, you should look at other problems.

Mobile Internet MTS does not work on Android

The next step is to set up the connection. The correct procedure for setting the required parameters depends on operating system used by the device. But in general, it is extremely similar to both android and iPhone. You can find the exact description of the settings on the official portal of the cellular operator in the help subsection.

Additionally you can order automatic settings by visiting the section mentioned above and entering a suitable phone number. If visiting the site is not possible, it remains to call the support service.

What to do if MTS mobile Internet does not work?

In the most difficult situations when the above methods are used, and the network still does not connect, it remains to pay attention to the last problem: viruses.

Correct procedure for searching malware does not differ in unusual steps. Users will have to download a reliable antivirus, install it following the prompts and instructions, and run a scan. Even negative result checks should not upset the subscriber, as it will make sure that there are no viruses or Trojans.

Where to call?

When the user runs out of possible options actions, and the problem persists and the MTS Internet persists on the phone, you should call the contact center. To do this, you have to type:

• short combination 0890 when calling from the operator's SIM card;
• service number 88002500890 when using a city line or SIM cards of third-party companies;
• +74957660166 in roaming.

Provided and alternative ways contacts with consultants, but phone call- the most convenient and affordable approach. Only a personal visit to the nearest communication salon is safer.

Often, smartphone users have problems in order to properly configure the Internet on their phone. If you are an advanced user, you can connect manually by filling out the appropriate form with data in the operating system. For all other users, automatic configuration is available by means of an SMS message from the operator.

How to connect mobile internet

You can manually connect mobile data on your phone. Step-by-step instruction, with the help of which the Internet is configured on Android:

1. Open the settings menu on your phone.
2. Select "Connection", "Mobile networks", "Other networks", "More" depending on the device model.
3. Then select "Access Points".
4. Click the "Add" button, if it is not displayed separately, then find it in the context menu.
5. A new profile will open, which must be filled in in accordance with the settings of a particular operator.
6. Save your data, go back one level up and select the profile you just created.
7. Turn on Mobile Data and restart your phone.

The table shows the settings of three popular providers, the input of which will allow you to connect the Internet to cell phone... If, when filling out the profile, you came across additional points, then you must skip them and leave the default values:

Automatic tuning

If for some reason you were unable to connect the mobile Internet manually, you can always use automatic configuration. To do this, follow these steps:

1. “Ask” your network operator to send a special message with the settings (such an SMS is often marked with an envelope with a gear icon).
2. Open the received SMS message.
3. Select the item labeled "Application: Internet".
4. Click the Install button.
5. If you need a pin code, then enter "0000" or "1234".
6. If the code did not fit, contact your network operator to find out the correct pin.
7. Confirm your choice by pressing the "Yes" button and turn on mobile data in the phone curtain, restart the device to activate the changes.
8. On some phone models, the above steps are not required, you just need to order a message from the operator to connect to the Internet.

Wi-Fi connection

You can access the Internet on your phone not via mobile data, but via Wi-Fi. To connect the worldwide network in this way on the Android operating system, use the following instructions.

1. Unlock your device, go to the main menu.
2. In the list of icons or in the shutter of the operating system, find "Settings" (often this item is denoted by a gear symbol), proceed.
3. You will see a list of configurable items, find the line "Wi-Fi" and go to the submenu.
4. In older versions of the Android operating network, you first need to go to "Wireless networks", and then select " Wi-Fi setup».
5. If Wi-Fi router enabled, all available connections will be displayed immediately.
6. If the adapter is turned off, the system will offer to turn on the Wi-Fi module to view available networks.
7. Select from the list desired network.
8. In the dialog box that appears, enter the access password.
9. If you accidentally entered incorrect data, then click on the name of the network again, select "Forget" and re-enter the authentication parameters to connect to the Internet.

Mobile access to the network is an essential companion for most of the operator's modern subscribers. What to do if the Beeline Internet does not work on the phone, how can you deal with these problems, because of what they can arise at all? We will answer all these questions in this article, we will try to give a step-by-step analysis of the causes and solutions to problems.

Three services package

If the Beeline mobile Internet does not work on your device, first you should check whether the network access service was connected within the framework of the tariff you selected. The "Package of three services" function includes the ability to receive mobile internet connection by implementing several technologies. This option is free and available to all subscribers, it usually connects automatically when the SIM card is activated.

Any system can malfunction, you can disable the function accidentally or unknowingly. You can use any of the methods below to test the connection.

• Call 0674 and follow the voice prompts.
• Dial the digital combination * 110 * 09 # - in the menu that opens, you can see all available services.

• If the package you need is missing from the list, enter * 110 * 181 # to activate the service.

• Dial 0611 and follow the instructions on the screen.
• Log in to your personal account and activate the service in the appropriate section.

Is access enabled

If you are worried about why there is no Beeline Internet on the phone, while the tariff options are connected, try to check if the data transfer is activated on your device. This requires:

• Enter the "Settings" section of the menu;
• Check the box (or move the slider) opposite the "Data transfer" line.

All settings are connected, but the Internet still disappears? There is another reason for access problems.

Balance

The state of the account can fly out of the head of any person who panics that his Internet is not catching. However, it is simply necessary to check the balance, maybe the reason lies precisely in the lack of money in the account. The operator has several ways to check the balance, choose the most convenient one.

• Enter the combination * 102 # and press the call key.
• Go to your personal account on the operator's website.
• Sign in mobile app Beeline.

The balance is positive, but there is still no access, or is the network too slow? Maybe it's because you run out of traffic? In such cases, the network will work, but this is due to the low speed of Beeline Internet on the phone. About the ways, you can here.

Enter your personal account or "My Beeline" and check if the traffic package is enough for you or if you need to connect additional options? If access ends, you can renew it directly in the application or in your account.

If all relevant settings are ok, but slow Internet connection Beeline has not disappeared in the phone, there is another way to solve the problem.

Reboot

Beeline Internet does not work well on your phone? Perhaps a simple reboot can help. It sounds surprising, but often this simple method helps to solve the overwhelming number of problems associated with the Internet and other options.

If you don't want to restart your device, try putting it into airplane mode, and then, after a few minutes, turn it off. This can help.

Additional settings

If you cannot solve the problem using the usual methods, try the following:

• Enter the phone settings;
• Open the "Other networks" tab;
• Select the line "Mobile networks";

• Click on "Access points" and select "Beeline Internet";
• Go to the type of authentication you need to install "PAP";

• Restart your device.

If you think that the necessary settings for any reason are lost, the command 06503 will help you ... Dial the number and get new automatic phone settings.

The site is there, look at its boundaries.

Support service

When all the methods have been tried, but you still have a bad Beeline Internet connection on your phone, try to contact the technical support of the provider.

1. Dial phone number 8 800 700 8378 or short number 0611 .
2. Write a letter to email [email protected]
3. Contact the operator in the online chat, which is in your personal account.

Support professionals will help resolve your issue and help you set up your phone so that network access reappears.

I do not know which Internet does not work for you: mobile, 3g, Yota, Mts, Beeline, Tele2, Megafon, Kyivstar, Life or any other.

Also, I cannot determine which version of android you have: 7.0, 6.0, 5.1, 5.0, just like on which device the Internet stopped working - on the phone, on the smartphone Samsung Galaxy a3, asus, lenovo, sony xperia, zte, lg or on tablet samsung, oysters or irbis and so on.

I only know that you now have grief and joy - grief does not work on the Internet in your android and joy - you still have access to the network to find solutions on what to do in order to fix the connection.

There are many reasons when it does not work or works poorly with a paid Internet, or rather slowly among users of smartphones, phones and tablets with Android OS.

Of course, I will focus only on the basic lack of an Internet connection in the phone via a SIM card (SIM card) and wi-fi (wifi) with an android system.

The fact that the quality of the coverage has a great impact on the speed and performance of the Internet I think is clear to everyone.

NOTE: if the Internet was and disappeared, then I recommend that you first reset the network settings. How - (it is not full reset and all your files will remain intact)

The most common reasons why the Internet stopped working on android

The most common reasons, at the same time the simplest, but to fix them basic knowledge phone, smartphone or tablet settings are still required. Here are 6 main reasons:

• First, if the mobile Internet or 3G does not work, you simply may be out of the coverage area. What to do? Go to a place where the network will be available.
• The second is zero or even negative balance on your account. What to do? Top up your SIM card.
• Third - the "Data transmission" service is not activated. What to do? Contact the operator to connect.
• Fourth, the access point is incorrectly configured. What to do? The access point setting depends on the provider. Contact him for setup data.
• Fifth, mobile internet is disabled. What to do? Open "Settings" and select "Wireless & networks", "More", or "Advanced" (depending on the version of android). Then "Mobile network" or "Mobile networks". In this section, check the box next to "Data transfer enabled".
• Sixth, the android did not automatically register on the network. What to do? Reboot your device manually

Doesn't work on android mobile internet or 3G via bad APN

Let's start with the most common problem - APN. For the Internet to work, the APN must be configured correctly on the phone.

For different operators (Yota, Mts, Beeline, Tele2, Megafon, Kyivstar, Life), these parameters are completely different.

The easiest way is to ask the provider's employee to set up an APN, just not everyone is ready to do this.

I don't know if this is mandatory, but it would be good for the worker if he could help the client.

Moreover, this is not a complicated operation. However, if you are far from the operator, then you can call him or see the settings on his website.

After updating in a smartphone or tablet, the Android Internet stopped working - how to fix

The very first thing you should always do if the Internet disappears or stops working in your smartphone, tablet or android phone, is to turn it off and remove the battery for a few minutes.

The method seems naive - believe me or not, it fixed my mobile internet several times.

A more effective and at the same time not very desirable option is a factory reset. It is better to use it when nothing helps. Who doesn't know.

Next reason why an Internet virus that blocks your access to the network may not work, or you installed some malicious programs yourself.

In this case, a reset will also help. Just before that, be sure to check the SIM card in another phone.

You should also remember that the mobile Internet may not work if the smartphone falls to the floor or is hit against the wall - the days of unbreakable “Nokia 3310” have already passed and modern phones should be treated gently and respectfully.

Internet does not work in android via Wifi

It happens that the phone cannot connect to the Wi-Fi network or it connects to the Wi-Fi, but the Internet does not work. If you only have one network, it might be related to your router settings.

In the case of a home network, check the encryption settings in the router (if your smartphone does not detect the network, you can temporarily disable encryption).

Changing the 802.11 router settings may also help, configure the router from “a” to “b / g”.

Unfortunately, not all routers communicate correctly with specific models phones.

If your smartphone is not connected to any network, you can delete all saved WiFi networks. Press and hold on the network until the menu appears.

In general, the internet on your smartphone should work with any modern router (currently on the market for sale).

Honestly, last time, I had a problem with the D-Link 524 router, but it is no longer in production.

It didn't work with anyone Android device, on at least, with standard settings.

Then the solution helped me to create open network Wi-Fi and setting up filtering of mas addresses.

On the this moment I use a FRITZ 7490 router, which works great with any android device.

I dare say that the correct configuration of the router will allow a smooth Internet connection.

Cases in which it is not compatible with smartphones or tablets are already rare and often caused by a lack of knowledge about these devices.

Internet does not work on android - airplane mode is on

Most of android users, especially beginners, do not understand that one simple action can turn off the Internet on your smartphone.

Therefore, make sure the settings allow for data transfer. Make sure Airplane Mode is not accidentally turned on.

This mode is most often found in wireless network and should always be disabled, unless of course you really are on the plane, although now it seems that the Internet is already allowed on planes, or they are thinking to allow it.

Internet on my phone is still not working - how to fix

There is another way that can be taken into account if nothing else fixes the network.

It involves removing the battery from the phone while it is on. Then, when the battery is removed, hold the power (off) button for 30 seconds and release.

Insert the battery and turn on the phone. If this does not work, then there is nothing left but to reboot the smartphone to factory settings.

That's probably all. The reasons, of course, are far from all, but in order not to waste your time, at the beginning of the entry I mentioned that I will only touch on the basic reasons.

Whoever failed to fix their internet, write in the comments - we will solve the problem together. Good luck.

If Android does not connect to the Internet via a mobile network, then the cause of the problem should be looked for in the system settings. In rare cases, the mobile Internet does not work due to failures on the side of the telecom operator, but usually the user can fix the error on his own.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Why is the mobile Internet not working on Android?

The first thing to do if the mobile Internet does not turn on on Android is to make sure that data transfer is enabled in the settings.

1. Open the settings, go to the "Connections" or " Network connections».
2. Go to the "Data Usage" menu.
3. Turn on mobile traffic.

Increase

You can also turn on the mobile Internet on Android using quick menu... Swipe down from the top edge of the screen with two fingers and a full menu will open with buttons for quickly activating smartphone functions.

Increase

The next step is to check the balance of the personal account. If your phone has two SIM cards installed, you need to see in the settings which one is used to connect to the mobile Internet, and make sure that the appropriate service package is connected to it.

Another reason that the mobile Internet does not work may be the incorrect registration of the phone on the network. To fix the failure, just restart the device. If this does not help, then check the APN point data by comparing them with the information from the operator's official website. Usually, APN data comes in a configuration message when the SIM card is first installed, but it happens that the user does not save them, or they get lost during the use of the system.

1. Go to the operator's website - MTS, Tele2, Beeline, Megafon or your regional network.
2. Find Internet settings for Android in the help section.
3. Open your phone settings. You need the "Mobile networks" section.
4. Go to the subsection "Access points".
5. Change the current point or create a new one using data from the operator's website.
6. Reboot your device.

Manual APN setting also helps in the case when the Internet does not work in some applications. If this does not help, you can advise to reset the network settings - in the last Android versions there is such a function.

Increase

Another one possible reason complete absence of mobile Internet - lack of network coverage. If the "LTE / 4G" mode is selected in the Android settings, and the device is only in the coverage area of ​​the 3G network, then you will not be able to access the Internet. What to do in such a situation:

1. Open the settings, go to the "Connections" section.
2. Go to parameters mobile network.
3. Open "Network Mode" and set automatic switching between LTE, 3G and 2G.

Increase

If the Internet still does not work in this mode, select a specific value - 3G or 2G. If you are in an area where the operator has no coverage at all, then no mode change will help. This often happens on the road between cities - not only the Internet stops working, but also calls with SMS.

There is a small chance that problems with access to the Internet are related to preventive maintenance or a failure on the operator's side. To exclude this possibility, call your provider and clarify why your mobile Internet does not work.

Automatic activation of mobile Internet

Another problem with mobile internet is automatic connection and writing off money or traffic, depending on the tariff. This happens usually due to the fact that some application requires and uses it without your knowledge. It is very easy to calculate it:

1. Open the "Connections" section in the settings.
2. Go to the Data Usage menu.
3. See which app has spent the most traffic.

To avoid wasting traffic without your knowledge, turn off your mobile Internet. This can be done in the same section "Data Usage" or in the shutter of fast Android settings.

Increase

You should also check the settings Play Market... If they include automatic update applications with any connection, the phone will waste mobile traffic without asking permission.