Today, probably every person already has a mobile phone. Modern smartphones come with an incredibly large range of features. Thanks to the use operating system Android, a phone today can easily turn into a video player, player, game or, for example, a powerful calculation tool.
To do this it is enough to use special applications. However, the main function mobile phone There are still calls. But what should you do if suddenly the error “An error occurred in the com.android.phone application” appears and the phone stops ringing?
Primary function
First of all, the main function of any phone is calls. Even the colossal development of mobile technology and the technological boom could not change this fact. Although this is no longer very noticeable behind the many various programs for the Android operating system and various additional functions, the primary function of any telephone is still communication and calls.
If this function is lost, the phone will simply automatically cease to be a phone and become some kind of multimedia device that allows you to play games, run various applications or read e-books. The message “An error occurred in the com.android.phone application” indicates that the calling function has stopped working. There may be several reasons for this.
First of all, such an error can occur when the Phone application malfunctions or when the cache is cluttered. The reason may also lie in damage this application a virus or the user himself. First of all, you need to try restarting your smartphone. Perhaps after intensive use various applications and programs in a row, the system function “Contacts” simply failed. If this is the problem, then a reboot should resolve the issue. This is according to at least a simple action that can be performed to resolve the problem.
If, even after a reboot, attempts to open the phone book remain unsuccessful and the error “the com.android.phone process has been stopped” appears again, then perhaps the problem lies in something else and you need to figure out how to cure the phone. A similar situation could arise if the Phone application was heavily cluttered with temporary files and cache.
In this case, fixing the problem is quite simple: you need to delete temporary files and clear the cache. To do this, open your smartphone settings and go to the “Phone” section. Open it. At the bottom there will be buttons “Erase data” and “Clear cache”. You must press both buttons in turn. It would also be a good idea to get rid of temporary files on your mobile device. To do this, you can use specialized utilities, such as Clean Master or CCleaner. After cleaning, you need to restart your smartphone and try again.
Problem still exists
If the methods described earlier did not help resolve the problem, then perhaps you should try a couple more methods. You can try to unsync the time and date with the Internet. This method quite often turns out to be very effective. To do this, you need to perform the following sequence of actions: go to “Settings” and select the “Date and Time” section. Here you need to uncheck the box next to “Network date and time”. After this, you need to restart your phone and go into contacts again. This time the com.android.phone error should disappear. If this action did not help, you need to do the following.
Calling apps
If you were unable to restore your original dialer, you will have to replace it with something. Go to Google Play and try to find the calling application and install it on mobile device. That's it, you can make calls again. If you do not have Internet access on your mobile device, you can download the application to your phone directly from your computer. To do this, you need to download the apk file, or in other words, the installation file of the dialer program from the application site.
When performing this operation, you need to be extremely careful so as not to download viruses along with the utility. To do this, carefully read the reviews of other users and read the description of the program. If you have even the slightest suspicion that the installation file is unsafe, close the site and try to find the right application on another Internet resource. Once you download the installation file, you will be able to use two methods. You can simply drop the apk file on your mobile phone using a USB cable or any other way.
After that, open the installation file on your phone and install the application. You can also install the InstallApk program on your computer, connect your mobile device to the computer, launch the utility and download the dialer. Now you can make calls from your smartphone again. However, this method of solving the problem can rather be considered a temporary solution. The phone.android.com process may still interfere with your ability to use your mobile device properly. For this reason, it is necessary to put in order standard application"Telephone".
Radical measures
A back up or a return to factory settings can save the user from all troubles. Back up is a special recovery function by returning to factory settings using a backup copy of the operating system. To perform a restore, you must perform the following operations. Open Settings and find the Backup & Reset section. There should be an option here called “Reset to Factory Defaults”. Click on it and wait for the process to complete.
The only disadvantage of such a reset is complete removal all user information from a mobile device. This means that all your contacts and passwords will be deleted. To save this information, you must sync with Google. It would also be a good idea to create backup copy your contacts on a memory card or in account. After copying all important data, you can begin the recovery process. In some cases, flashing the OS can also solve the problem.
This, however, is a last resort option. It should be resorted to only if all other options have failed. To reflash a mobile device, certain skills and abilities are required. Otherwise, you can only harm your mobile device.
To avoid stopping the com.android.phone process, you must treat your mobile phone with care. You shouldn’t download everything to your smartphone. In this case, you run the risk of contracting a virus that can easily disable the Phone application. Don't forget to regularly clean your device of temporary files. They can clog the system and interfere with normal operation.
com.android error - how to fix it? The Android system is notable for its simplicity, functionality and is installed in the majority of cases. Unfortunately, there are certain glitches and shortcomings in it, which sometimes manifest themselves with a message that an error has occurred in a particular process.
In most cases, malfunctions occur when incorrect settings system or malicious files
Let's find out what to do if errors like vending, android phone, how they differ from each other and how to eliminate them.
The com.android.phone error occurs due to problems in the part of the software that is responsible for calls on your phone. You can fix it as follows:
If none of the above methods for eliminating com.android.phone helped you, all that remains is to perform a factory reset, but in this case you will lose all the applications that are currently on the phone. The reset and return to key is located in the same settings menu, the “Restore and reset” tab.
The only way to save the data is to execute system backup. There are many ways to perform this procedure, we will look at the simplest one - using the Titanium Backup application. So, download and install it on your device, then follow these steps:
This way you can not only return your equipment to factory settings, but also then restore all the data that was previously present in the system.
Other errors
com.android vending error
There are other similar problems that occur in the system, for example, com.android.vending error. Most often, the message about it begins not with the words “an error has occurred,” but with the phrase “An unexpected stop of the process...”. To remove it, you need to have administrator or root rights. It's not that hard to get them - in the store Play Market There is a large number of programs for this purpose.
We will fix the error through ROOT Manager, an application that you must first install on your phone. Next we do the following:
That's all! We save the changes, close ROOT Manager, reboot the phone, after which the error with the word vending or phone should no longer appear.
com.android systemui error
The com.android systemui error can be a system error, like vending or phone, and can be fixed in the same way as the first problem we discussed. But often the appearance of a message with such an error means that the gadget has a virus, which brings a lot of problems to the user.
How does he manifest himself? Most often, masquerading as a system file, the Trojan starts downloading third-party applications on the phone, and when using the programs, a lot of intrusive advertising appears on the screen.
How do I know what this error with the word com is? Find com.android.systemui on your device and view its properties, namely when it was created. If it is installed in parallel with others, then most likely there is an error in the operation of your gadget. If it is new, it means it is a virus.
So, how to remove the Trojan? Please follow these guidelines:
That's all! As you can see, first we removed the source through which the infection occurred, but then we also found the malware, which hides in the system. In the future, be more careful about the data you download from the Internet.
Now you know why messages like “com.android has encountered an error” appear and you can fix them on your device. The main thing is to comply correct sequence actions, and do not rush to take your equipment for repair, because most minor problems, such as com.android.phone, com.vending or com.systemui, can be dealt with yourself in a short time.
Android is the most commonly used operating system for smartphones. This may be due to its interface and advanced features that android supports. But despite having many excellent features, android also brings with it complex technical problems that require specific troubleshooting options. One such problem is Unfortunately, the com.android.phone process has stopped or Unfortunatelydialer stopped working, this can happen for several reasons. Today, in this article we will discuss this problem and how to fix it in the simplest ways.
Why does the error “The com.android.phone process is not responding” occur?
This problem may occur due to certain reasons. This usually happens after you have updated your phone software or installed new firmware. After updating your phone's firmware, there are a few things that take time to change or adjust with the update. Sometimes this also happens due to corrupted third party apps. But whatever the reasons, you can fix the problem in several ways.
How to fix the error “The process com.android.phone has stopped”?
We will show you several ways to solve this problem. But remember, before trying complex troubleshooting methods, always start with the simplest method. Since the problems of most smartphones can be easily solved using simple methods, users prefer to start with them in order to avoid complex techniques troubleshooting.
(1) Analyze the problem by putting your smartphone into Safe Mode.
At first, you may not understand why this error occurred on your phone. This could be a software issue or it could be a hardware defect. The only way to find out is by switching the phone to Safe Mode. Go to safe mode disables everything manually installed applications and third party games. Safe Mode is commonly used by developers to debug and troubleshoot problems. So by logging into it, you will be able to track down this issue. If the error appears in Safe Mode, then you will have to uninstall these applications one by one. And if the “com.android.phone process has stopped unexpectedly” error still persists, then it is probably a hardware or software issue.
The process of entering safe mode depends on the mobile phone model. For most devices, first, you must turn off your phone. Then press the power button to turn on the phone. During the startup procedure, press and hold the Volume Down button until the smartphone boots into Safe Mode. To return to normal operation or disable Safe Mode, please follow our guide:
(2) Clear phone app cache and data
The next step you should take is to clear your phone's cache and app data. To do this, follow these steps:
- Go to Phone Settings > Application Manager.
Click the All tab to display all of your device's apps.
Scroll down and find the Phone option.
Click on it > select "Clear cache" and "Erase data".
Reboot your phone for the changes to take effect.
(3) Clear cache and SIM dataToolkit
If the problem still persists, then try clearing cache and SIM Toolkit data first to fix the “com.android.phone has stopped” error. To perform this action,
- Go to Settings > Application Manager.
- Go to the All tab and scroll down to the SIM Toolkit option.
- Click on it > click on "Clear cache" and "Erase data".
- When finished, reboot your phone.
(4) Reset to factory settings (Hard reset)
If neither of the above two troubleshooting methods work, then you may need to reset your phone. Resetting your phone will delete all your phone and contacts data, so make sure you have backed up your phone before proceeding with this step. To reset your phone,
- Go to Settings> Backup and reset.
- Select factory reset.
Your phone will be rebooted and will look inside as if you bought a new one. But remember that a factory reset will remove all installed apps and games, and any customizations you've made.
(5) Disable automatic date and time detection.
This is the simplest method recommended by many users. Disabling automatic updating of your phone's date and time can solve many problems, including this one. To disable automatic date and time detection,
- Go to Settings > Date & Time.
- Uncheck " Automatic update date and time."
(6) Troubleshooting with custom recovery.
Troubleshooting with a custom recovery will require you to manually fix the "android.phone process has stopped" error. To perform this operation, you need to follow the steps below:
- Download latest version AROMA file manager from http://forum.xda-developers.com/showthread.php?t=1646108 (scroll to attached files).
Copy and save the downloaded file to your SD card.
Boot into recovery mode.
Once the phone boots into custom recovery, go to Install.zip > Choose.zip.
Find the AROMA file manager and click on it to install.
After installing the AROMA file manager, it can be found in the phone menu.
Now go to the file manager by clicking on Menu > Settings.
Scroll down to find ‘Mount config’ > check ‘Automount all devices on start’.
Click on "Done" to apply the changes.
Then go to the "data/data" folder.
Remove folders from your phone that contain “cache” subfolders.
Do the same for the SIM Toolkit application.
Click in file manager AROMA on Menu>Exit. Click Yes.
Now go back to the main recovery menu and reboot your phone for the changes to take effect.
So, you have learned several ways to resolve the “android.phone has stopped” error. If you are new to android, then you should not worry about this trouble because it usually happens due to a corrupted application. Sometimes, applications and games that were downloaded and installed from other sources Play Store, may be damaged or may infect your phone. Hence, you need to be very careful with such apps and always download officially verified apps from the Play Store.
When developing new versions of Android, programmers always try to make the operating system more stable, smooth, and intuitive. However, despite the efforts of the developers, errors in the operation of the software occur from version to version, and the older the device and the older Android installed on it, the more errors there are. Every error that occurs during the operation of the device has both causes and ways to solve it. Let's look at the most common errors and methods for correcting them.
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What to do if an error occurs in the application
An application error is the result of an incorrect action written in the application code, which led to its operation stopping. After stopping the program, the system usually provides the user with information that an error has occurred and also shows a code that describes the error. This code will help us understand what exactly happened and how to deal with the problem.
Package syntax error
Typically this problem occurs if you installed the application by downloading APK file from an unverified source. There are 2 reasons for this failure:
- The application is designed only for devices running a newer operating system than the one you have installed
- The APK file contains an error and will not be able to install the program on devices with any version of Android
"Out of memory" error
If you encounter such a problem, then you need to think about cleaning internal storage from unnecessary content (photos, videos, applications). Often, the problem of insufficient internal memory affects users of gadgets with initially small storage (8 or 16 GB).
This problem also affects the overall performance of the device. As a solution to this error, we recommend that you read our article “”, which details ways to optimize both internal storage and random access memory devices.
As a quick solution to the problem of lack of ROM, we recommend that you use the option to expand the internal memory by installing Micro SD cards. We also recommend using the Link2SD program, which will help you transfer application data to external card memory.
Error "com.android.phone" and "android.process.acore"
This problem usually appears on smartphones after:
- Replacing the SIM card with a new one
- Phone flashing
If you see this problem, it means that the interaction of the built-in communication modem with the new software on your smartphone is broken on your device, or there are problems with the SIM card that does not allow full interaction with the tower cellular communication.
To resolve the problem, follow these steps:
- Go to Settings - Applications - Phone and click on Clear cache and data, then restart your device (article)
- Check the functionality of your SIM card on another device
- Reset Android settings (article)
Error "android.process.acore"
To solve the problem, follow the diagram presented in the previous paragraph, only instead of the “Phone” application, select “Contact Storage”.
Error "com.android.phone"
This problem may appear after replacing the SIM card or after flashing the device. It indicates that the device modem cannot work correctly with the new software or connect to a cell tower. In order to get rid of this error, go to the application settings, select the “Phone” application, clear the cache and data, then restart your smartphone. If the error does not disappear, then it is necessary.
The same steps must be taken if there is an error “android.process.acore”, only select the “Contacts Storage” application for cleaning. After that your phone book will be completely cleared, so be sure to do .
Error "android.process.media"
A similar problem occurs among owners of smartphones with a Micro SD memory card that is malfunctioning, which entails errors in the operation of applications installed on it. We advise you to remove the application from the memory card that is crashing during operation, and install it on internal memory devices.
Answers on questions
What to do if a synchronization error occurs?
The first reason may be a poor Internet connection, and sometimes the synchronization process itself freezes, in this case, disable it in the device settings Google account and reconnect after reboot.
